Returns & Exchanges
All orders processed upon receipt.
Please allow 2 – 3 business days for processing. Processing and shipping time estimates do not account for holidays or non – business days. ‘Business days’ are defined as Monday-Friday, excluding holidays.
Shipping costs will vary depending on weight, volume, postal code, shipping method and delivery timeline selected. Remote areas may require additional time for delivery.
Standard Shipping rates will vary based on package weight and distance. Rates shown during the checkout process prior to payment. All orders received after 2: 00 PM PST processed on the next business day.
Free Standard Shipping is available to U.S. customers on orders totaling $100 .00 or more prior to taxes and fees.
International Shipping rates vary based on package weight and distance. Please allow 3 – 4 business day for processing and 5 – 20 days for delivery, depending on your location. Customs & Import fees may apply to some international orders. These fees fluctuate by country and by order value, and we have no influence or control over them. The customer is responsible for all customs and / or import fees. By law, we cannot lower the invoice value or send the order as a gift.
You will receive an order confirmation email upon order placement. Your order confirmation email will include an estimated shipment date(s) based on the delivery method selected when the order was placed.
Once your order is processed and shipped, a shipping confirmation with a tracking number will be emailed to you. Please allow 24 hours for the tracking number to become active.
Returns & Exchanges
We value our customers and strive to deliver quality products. However, If your order is defective or damaged, we will promptly send you replacement items – a return label will be provided for the return of the defective/damaged items.
We accept returns up to 14 days after the date of delivery. We do not provide return labels for non-damaged/defective returns. The cost of shipping on return items is at your expense. Refunds are issued in the form of Store Credit, within 2-7 business days after receipt of the return package. Returns must not be worn and should have all tags attached and in original packaging.
We honor exchanges up to 14 days after the date of delivery. Exchange items must not be worn and should have all tags attached and in original packaging. Cost of shipping on return items is at your expense.
There is a 15% re-stocking fee on all exchanged/returned items. (No re-stocking fee will be charged on items returned due to defectiveness/damage).